Emergency Server Support:

We Consider the Following Issues as Emergency Based Services 

Remove malware/hijackers
Includes Malware, Viruses, Trojans, Worms, Phishing, Ransomware, etc.

Load spikes
Identify websites, web pages, databases, processes, and other causes of CPU, RAM, and network spikes.

Server/service interruption
Identify and resolve complex server and service outages, including those that occur intermittently.

Web server problem
Solve complex problems with Apache, Nginx, and LiteSpeed ​​web servers.

Database server problem
Full support for MySQL and MariaDB database servers, including data recovery.

Abuse investigation
Fix most abuse issues assigned to you by your carrier.

Outgoing spam problems
Locate and remove the cause of outbound spam and provide blacklist removal instructions.

Dashboard problems
Troubleshoot complex issues on cPanel, Plesk, DirectAdmin, and Virtualmin control panel servers.

What else?
We can help you 99% of the time.

If you need an expert system admin immediately for any of the above issues then you are in the right place as we know such issues require immediate attention and being 24×7 we are right here to assist you on a priority basis. Your orders are instantly activated, and your support ticket goes straight to our Linux Emergency Services queue, our system admin on duty will get back to you within 15 minutes after your ticket is logged. Please note that even if your order is not activated you can still open a ticket.

Support Features provided in Linux Emergency services

  • Two hours of system administration work from the time the admin logs in to the server
  • Response Time 15 minutes
  • 3 Days of Valid Support after your Issue is Fixed
  • No Refunds
  • If you have any panel installed on the server, you can also signup for management plans like Cpanel management, Plesk management

You can also refer to our other plans like outsourcing technical support, server management services, monitoring tools, and plans.

Support offers provided in server management plans

One month of Free server management with a semiannual Plan
15 days of Free server management with a quarterly Plan

Basic Monitoring is provided FREE of COST with this package.